Professional services

We can help take your customer reference program to the next level with a full set of professional services and creative offerings.

Our difference is choice. It’s impossible for a company to deliver every creative style or skill set, so we’ve cultivated an unmatched network of experts in our industry. If you are looking for something slightly different, or you’d just like to see other options, we’ll gladly do the legwork to make other connections for you.

Strategy guidance

Whether you are looking for guidance or for someone to build it for you, our team has experience designing best-in-class customer reference and customer engagement programs. We can help build internal support, overcome customer objections, and establish efficient processes across the organization.

Example services Include:

  • Conducting needs assessments
  • Establishing objectives and metrics
  • Building cross-functional consensus
  • Defining your business processes
  • Planning a program roadmap

 

Program execution

There are times that you just need a few more arms and legs. Ours come with a head for customer reference management, allowing them to hit the ground running. Our consultants are available on a full-time, part-time or project basis to get the job done right.

Example services Include:

  • Recruiting customers into the program
  • Fulfilling activity requests
  • Building program documentation
  • Managing your customer database
  • Delivering training to stakeholders
  • Executing internal marketing campaigns

 

Content development

Whether you need a creative approach to traditional case studies or you are interested in video and social media, we create compelling campaigns and content so your customer stories get heard.

Example services Include:

  • Interview transcripts
  • Success stories
  • Video testimonials
  • ROI case studies


NetApp Quote“The Boulder Logic team has delivered tremendous value. We have leveraged their expertise to help us streamline our processes, more effectively leverage capabilities available in the Reference Manager tool, and improve our alignment with Salesforce and other corporate tools..”

—Sheila Huber, NetApp

Find out Best Practices

Tips and insights for starting a new customer reference program or taking your program to the next level.

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Download the Success Kit

Download our Success Kit today and learn how to begin building a best-in-class customer reference program.

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