A good start impacts long-term success

We’ll help you onboard quickly, so you can get results right away.

Process to Get Your Customer Reference Program Started
We are pros at guiding your deployments and have it down to a science. Our projects are priced on a fixed cost basis, including any customizations to your Salesforce integration – no additional costs, and no unexpected surprises.

 

Steps in a typical customer reference technology roll-out

 

1. Kick-off

We’ll arrange a kick-off meeting and ready your site immediately after receiving your order. This is where we work together to lay out the roll out plan, prepare all relevant stakeholders, and create your timeline – it’s typically less than 30 days.

 

2. Design

Working one-on-one with your client services professional, we’ll help define your configuration plan based on industry best practices and our specific recommendations for your business.

 

3. Migration

If you’ve been working with another tool or using spreadsheets, we can easily migrate your data using our automated tools. And if you’re integrating with Salesforce.com, this is when we’ll help your Salesforce Administrator install our AppExchange package.

 

4. Training

Once we have your confirmation that everything looks good, we’ll provide training for your administrator, program managers and other stakeholders, so everyone can begin using Boulder Logic.

 

5. Mentoring

After your deployment, your dedicated client service professional will be available to guide you in one-on-one sessions to make sure you stay on the path to success. And if you ever encounter a technical problem, our live support help desk is there to help.

 

6. Checkup

Your roll-out will also include a ninety-day follow up, to validate that you’re achieving the expected results and make adjustments accordingly.



Trend Micro Quote"We found the Boulder Logic staff to be completely supportive, quick, fast, and nimble – all the things we needed to get this out quickly and in a professional manner."

—Tobias Lee, Trend Micro

Learn about the benefits

Learn about all the benefits of enterprise customer reference management with Boulder Logic.

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“LivePerson"I've known the Boulder Logic team almost since the inception of the company and have watched it grow up over the past decade-plus. Getting a customer reference management system in place is a critical lynchpin for any Customer Marketing program, and Boulder Logic delivers the core components that are needed. The solution can be configured very easily and quickly, with the ability to add new features and integrate changes afterwards."

—Patrick Spencer Ph.D., LivePerson