Boulder Logic Signs Enterprise Agreement with UGS Corp. to Provide Customer Reference Management Solution
Boulder, CO, February 19, 2007 -– Boulder Logic, the customer reference management specialists, today announced that UGS Corp., a leading product lifecycle management (PLM) provider with 47,000 customers worldwide, has signed an agreement expanding its existing deployment to a global rollout of Boulder Logic Reference Manager.
"We were really impressed by Boulder Logic’s ease of use, flexibility and quick implementation," said Dave Shirk, executive vice president of Global Marketing, UGS Corp. "We weren’t initially considering a hosted solution, but then quickly realized that Boulder Logic would provide us with a much faster and more affordable way to satisfy all of our global customer reference program requirements."
UGS' key business requirements for a customer reference management solution included sophisticated search, request workflow, reference tracking content self service and single sign on capabilities. Boulder Logic met all of these requirements and more. The Boulder Logic Reference Manager offers multiple structured and full text search options capable of matching the right customer to the business situation, as well as a way to centrally manage requests into a well organized queue with the appropriate visibility to stakeholders. The hosted solution also provides a way to set thresholds for how often each customer should be used, showing overuse warnings and even sharing visibility into under used contacts, satisfying UGS' concern regarding the risk of contacting the same customers repeatedly.
"Boulder Logic provides capabilities specifically intended to help organizations like UGS make customer reference management a core part of their marketing mix," said Joshua Horwitz, President of Boulder Logic. "It was clear from the start that Boulder Logic’s capabilities were well aligned with UGS' requirements. We are excited to partner with them on this important initiative."
About Boulder Logic
Boulder Logic is the first software provider to offer a packaged solution specifically for managing all areas of an enterprise customer reference program. Companies with complex products and selling cycles rely on Boulder Logic for an easy to deploy, highly customizable enterprise solution that can be integrated into existing environments. Initial implementations are completed in thirty days, allowing for a rapid return on investment. Boulder Logic is headquartered in Boulder, Colorado. For more information, call 800.715.1910 or visit www.boulderlogic.com.
About UGS Corp.
UGS is a leading global provider of product lifecycle management (PLM) software and services with 4.3 million licensed seats and 47,000 customers worldwide. Headquartered in Plano, Texas, UGS’ vision is to enable a world where organizations and their partners collaborate through global innovation networks to deliver world-class products and services while leveraging UGS’ open enterprise solutions, fulfilling the mission of enabling them to transform their process of innovation.
© 2007 Boulder Logic. All rights reserved. Boulder Logic and Boulder Logic Reference Manager are trademarks of Boulder Logic, LLC in the United States and/or other countries. All other trademarks are the property of their respective owners.