Customer Reference Tools & Resources
New to customer reference management? Looking for information? We've gathered links from all over the web to get you started.
Blogs
- References Unleashed
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References Unleashed brings together professionals who organize and run Customer Reference programs. References Unleashed strives to help make CR Professionals more effective and their jobs easier by bringing them together to share ideas and experiences.
- Church of the Customer
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Church of the Customer examines four ways to classify user-created sites: Filters, Fanatics, Facilitators and Firecrackers. They refer to these as the 4 F's of citizen marketing.